Frequently Asked Questions

Find quick answers to the most common questions about training, the app, and coaching with Haya. Still need help? We’re here for you!

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Subscription Mode: Get access to a library of set workouts and training plans with a monthly membership.

Online Coaching: Personalized coaching directly from Haya, including custom workouts and 1-on-1 support, delivered through the app.

Yes! You can cancel anytime through your account settings. Once your subscription expires, you’ll lose access to the workout library inside the app.

The app workouts are available only while you have an active subscription. The workout PDFs are separate, one-time purchases — you own them forever and can download them anytime from your account.

After purchase, your PDF will be available for download in your account dashboard. You can re-download it anytime, as many times as you need.

No. The app access is separate and requires a subscription or coaching package. PDFs are downloadable files, not connected to the app experience.

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