Refund and Returns Policy

All sales are final on workout or diet templates and other coaching services; no refunds or exchanges are offered. No exceptions. If you accidentally purchase a template with the wrong goal or program, you are responsible for purchasing the correct version separately. We do not provide replacements, swaps, or adjustments.

At https://www.trainwithhaya.com, we’re committed to continually improving the quality of our products. This means we may release updated or enhanced versions of our workout or diet templates in the future. Purchasing a prior version does not entitle you to the new version; a new purchase is required.

This policy also applies to subscriptions to our fitness app. App subscriptions grant access to digital workout content, progress tracking tools, and other in-app features. Once a subscription is purchased or activated, it is non-refundable and non-transferable, regardless of usage or login activity.

We do not offer refunds for missed check-ins, unused weeks of coaching, or delayed start dates once service access has been granted.

Refunds or returns will only be provided where required by applicable law.

If you have technical difficulties accessing your purchase, please contact support for troubleshooting assistance.